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  • Profile Image

    I can't change email recipient addresses

    Asked by yourpieroswell on October 02, 2012 at 02:07 PM

    I emailed about this last week, and have yet to receive a response.  For some reason the form will not allow me to change the email address that is notified when someone fills out the form.  When I send a test email, it goes to an email address that is not listed in the notification section.  I have no idea how to fix this.  

    Page URL:
    http://www.yourpie.com/about/join-our-team/roswell

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Rodjit on October 02, 2012 at 03:21 PM

    Hi,

    Please try to logout, clear your page cache and try to edit it again and if the issue still there, delete it and do recreate your form notifications again.

    Hope this help and let us know for any questions, we will be happy to help.

    Thanks

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    JotForm Support

    Answered by Rodjit on October 02, 2012 at 03:25 PM

    I'm sorry, I have just check your email roswellga@yourpie.com and it has been added to our bounce list, reason below;

    Reason(s) : 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected.'

    But I have removed it now and all should now works fine.

    Thanks