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tracymcnivenAsked on January 18, 2018 at 2:36 PM
Hi, I have a free account and a jot form on our web site. As such, it seems that a banner has been added to our form, which is fine, but when I view the form on the web site...it is covering the submit button. Help.
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Elton Support Team LeadReplied on January 18, 2018 at 3:18 PM
You are using the iframe embed code of the form without its supporting script that's why the frame height isn't adjusted programmatically.
To fix it, change the 1000px height found in the iframe embed code with 1200px.
<iframe id="JotFormIFrame-62725724500148" src="https://form.jotform.com/62725724500148" frameborder="0" scrolling="no" style="border: currentColor; border-image: none; width: 100%; height: 1200px;" allowtransparency="true" onDISABLEDload="window.parent.scrollTo(0,0)"></iframe>
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tracymcnivenReplied on January 18, 2018 at 6:43 PMHi, Sorry to be lame, but I don’t even recall where/how I added this to my web site. You are saying that this code needs to be modified on my site rather than on the form, right?
Tracy McNiven
714.270.6120
tracymcniven@gmail.com
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tracymcnivenReplied on January 18, 2018 at 6:43 PMNever mind…it all came back to me and I am good to go. Thanks.
Tracy McNiven
714.270.6120
tracymcniven@gmail.com
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John_BensonReplied on January 18, 2018 at 9:07 PM
Thank you for updating us, Tracy.
I checked the page URL (http://www.hvll.org/Default.aspx?tabid=1258636) you provided and I can see that it is now displaying properly.
Contact us again if you have questions, we'll be happy to assist you.
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tracymcnivenReplied on January 18, 2018 at 10:43 PMThanks much!!
Tracy McNiven
714-270-6120
tracymcniven@gmail.com
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