I share a report with a user but they can no longer access the report as their IP has been banned by Jotform due to suspected phishing attempt. The us

tonychiswell
Asked on January 19, 2018 at 05:36 AM
Ardian_L
Answered on January 19, 2018 at 08:57 AM

Can you please provide the username and the IP of that user so we can check and whitelist the IP. We will be waiting for your reply.
Ardian_L
Answered on January 22, 2018 at 05:49 AM

The IP you have provided has been added to our White List. Please let us know if the issue persists.