I share a report with a user but they can no longer access the report as their IP has been banned by Jotform due to suspected phishing attempt. The us

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    tonychiswell
    Asked on January 19, 2018 at 05:36 AM
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    Ardian_L
    Answered on January 19, 2018 at 08:57 AM

    Can you please provide the username and the IP of that user so we can check and whitelist the IP. We will be waiting for your reply. 

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    Ardian_L
    Answered on January 22, 2018 at 05:49 AM

    The IP you have provided has been added to our White List. Please let us know if the issue persists.