Why is my account autosuspended?

  • Silvano Zucca
    Asked on January 19, 2018 at 9:25 AM

    I can never finish a single form. I have already activated two accounts, after some time the account is disconnected and I can not re-enter "AUTOSUSPENDED". If you can not even do a free form then do not say that you can do 5.

  • Kevin Support Team Lead
    Replied on January 19, 2018 at 10:43 AM

    If you're being autosuspended that's because our anti-phishing team detected that you were asking for information that goes against our terms.

    In fact, I can see the form related to your account http://www.jotformeu.com/form/80183435640352 and I can see you are asking for a password and username, please note that even if you're not asking the info for phishing purposes we need to act according to our terms.

    Here's a screenshot of the guilty fields: 

    Why is my account autosuspended? Image 10

    I removed the fields from your account in order to reactivate it so you may log in now in your account silvano74. 

    If you have questions, please let us know.