Take photo widget: Not working

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    Constas
    Asked on January 19, 2018 at 12:03 PM
    about
    TAKE PHOTOTAKE PHOTOS DIRECTLY FROM YOUR FORMS
    i have set up in to form the widget btu still not work see here [5]
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    Richie_P
    Answered on January 19, 2018 at 12:08 PM

    Make sure when you placed the Take Photo widget, you need to allow it to use the camera.

    Your screenshot did not go through, kindly send it again. Here is a guide on how to insert screenshot. How-to-include-screenshot-image-in-the-support-forum


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    Constas
    Answered on January 19, 2018 at 01:43 PM
    do i have to copy paste any URL of widget into your form?
    still not working in the form.
    ...
  • Profile Image
    Richie_P
    Answered on January 19, 2018 at 02:41 PM

    May I know the Form ID you are working on?

    Just insert the Take Photo Widget in your form and when you get prompted, allow it to user your camera.

    If the widget is inserted already, kindly remove the Take Photo Widget widget, clear your browsing cache and insert the Take Photo Widget again.

    Let us know how it goes.


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    Constas
    Answered on January 19, 2018 at 03:43 PM
    it is here the ID: https://form.jotformeu.com/80183329003347
    if check let me know
    ...
  • Profile Image
    Constas
    Answered on January 19, 2018 at 03:43 PM
    still not work i ahve upoload it , also restart computer... i just paid
    SSL to my domain regstereed he works this moment to verify it.. it will
    be green letters HTPPS with a locket.
    ...
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    aubreybourke
    Answered on January 19, 2018 at 04:34 PM

    If you purchased an SSL certificate that will only be useful if you embed your form on a website enabled with https.

    The direct link already uses https. So that's not the issue.

    I tried to access your forms direct link: https://form.jotformeu.com/80183329003347 but I don't see the take photo widget. Can you please add the widget to your form?