App Saying Reached Log In Limit

Trying to log into the app but it is saying that I have reached my log in limit. Can you please advise? 

This seems to be a duplicate thread, my colleague responded on the other thread you created.

Please click the link below to get redirected and write your response there.
https://www.jotform.com/answers/1355831-Why-I-m-not-able-to-log-in

Thank you.