Out Of Space

  • Profile Image
    qingzhen
    Asked on January 22, 2018 at 07:23 AM

    Hi there,


    There's a notification on my Jotform home page that I'm out of space, and that I should consider upgrading my plan.

    Can I find out what takes up the allocated space? As far as I know I only set up the form, but have not uploaded any graphics whatsoever. Do submissions take up space?

    Thanks in advance!


    Regards,

    qz

  • Profile Image
    Ardian_L
    Answered on January 22, 2018 at 10:45 AM

    You have processed 3 payments through PayPal. The Free Plan offers only 1 payment per month. That is the reason why is showing you are out of space.

    The counter will reset on the first day of the month.