I still can't login to my account

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    Lisa
    Asked on January 22, 2018 at 12:39 PM
    It is not working in any browser that I have used to try to login. The problem is not fixed. Again, I need access to my account. 
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    EltonCris
    Answered on January 22, 2018 at 12:46 PM

    By the way, can you give us more details on what exactly happened when you click the login button? Were you getting errors or the login button doesn't do anything at all?

    Any chance you could check it in incognito/private mode too? Thanks

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    EltonCris
    Answered on January 22, 2018 at 12:48 PM

    By the way, it's not just closing the browser. Have you tried clearing your browser's cache? We would appreciate if you could try it and let us know how it goes.

    Thank you for your cooperation.