SSL Certificate Renewal

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    Andrew12345
    Asked on February 09, 2011 at 02:23 PM

    I looked on my forum and found that the SSL Certificate had these icons   and this error:

    Your connection to www.jotform.com is encrypted with 256-bit encryption.

     

    How do I renew the certificate. Do Jotform Administrators control the certificate? If so, when will it be renewed, cause I dont want anyone to think our service sucks and is a scam.


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    aytekin
    Answered on February 10, 2011 at 01:54 AM

    Checked our certificate: it expires in 2012. So, the problem must be something else. Can you post the URL of the page you get this problem? Do you have images on your form? If so, have you used secure URL for those images?

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    Andrew12345
    Answered on February 10, 2011 at 09:23 AM

    The link to my form is here https://www.jotform.com/form/3435424494

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    aytekin
    Answered on February 10, 2011 at 09:50 AM

    Changing the re-captcha to regular captcha fixed the problem. I noted this in our bug list. You should not use re-captcha for now.