What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unauthorised upgrade to JotForm Premium

    Asked by guest_22773254236050 on October 04, 2012 at 06:29 AM

    I received an email this morning saying we had been upgraded to JotForm Premium.  Please can you explain why this has been done as nobody requested the change.

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    JotForm Support

    Answered by liyam on October 04, 2012 at 06:35 AM

    Hello.  Can you please provide us the username that was upgraded?

    Thanks.