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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Appearance of Attach a File box for attaching multiple files

    Asked by elbeeglade on October 04, 2012 at 09:50 AM

    The first form I built without a template, the appearance of the Attach a File box which the user clicks to attach a file was orange with black lettering.  I liked this very much.  The second form I built this same box appeared off white and the wording (Attach a File) came out the same color as the background making it difficult to read.

    What have I done wrong to cause this?  Thanks for your help.  Linda

     

    Screenshot
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    JotForm Support

    Answered by Rodjit on October 04, 2012 at 10:02 AM

    Hi Linda,

    Maybe because you have injected some CSS codes into that form or the the default color is set to be the same as the background.

    May we please have the form URL or the webpage to where the form is embeded for us to see if what really happen?

    Thanks

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    Answered by elbeeglade on October 04, 2012 at 10:22 AM

    http://jaxpubliclibrary.org/website-posting.html

    I moved the form over to our public website server so that you could view; however, it is actually used on our staff website which cannot be seen by anyone but city of Jacksonville employees.  The form looks ok; however, the navigation areas look wrong since the CSS file used for the web page is on a different server.

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    JotForm Support

    Answered by Rodjit on October 04, 2012 at 10:39 AM

    Hi Linda,

    The words "Attach File(s)" seems to be okay? Do you mean the "Sub Label" which is a little bit in text size compare to the others? (see image)

    If it is the "Sub Label" you can inject the below codes into you form;

    .form-sub-label {

    color: black;

    font-size: 11px;

    font-family: Tahoma;

    font-weight: bold;

    }

    This codes will make your "sub label" more visible.

    Hope this is what you mean and would solved your problem.

    Thanks
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    Answered by elbeeglade on October 04, 2012 at 10:57 AM

    I had gotten frustrated with the other problem and had created a new form.  When I simply dragged the Upload a File over to the blank form, it did not appear the same way.  It was a greyish color and the letters on the box came out the same color as the background.  God knows what I did wrong with that one.

    Anyway, since you showed me how to correct my original form, I don't have that problem with it.

    I would like to know though how to make that box look orange with black letters or white letters.

    Thanks for your help, Linda

     

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    JotForm Support

    Answered by Rodjit on October 04, 2012 at 11:16 AM

    Hi Linda,

    I am sorry to misunderstood your questions, I get it now.

    This guide will let you change the Multi Upload button color to any color you want:

    http://www.jotform.com/help/139-Custom-Colors-for-Multi-upload-Buttons

    Another solution is to clone your form (http://www.jotform.com/21035653113138). Guide here!

    Hope this will solved your problem.

    Thanks

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    Answered by elbeeglade on October 04, 2012 at 11:17 AM

    Thank you so much for all your help!   That's great.  Linda

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    JotForm Support

    Answered by Rodjit on October 04, 2012 at 11:18 AM

    Welcome, our pleasure to help.