What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custom recipient depending on selected option

    Asked by mikrosha on October 04, 2012 at 10:12 AM

    Good morning. 

    I have a quick question. We have a number of sales people in the company, dealing with different areas of products. Would it be possible to make it so if a person selects that they are interested in product A, the form will be sent to one sales person, and if they select product B, it would be sent to another? Currently all of the submissions are sent to a single person who then allocates the request to different sales people; you can imagine how much time it would save us if this process was automatic.


    Thank you for the great service, it makes my work a lot easier. 



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    JotForm Support

    Answered by EduardoMendez on October 04, 2012 at 10:27 AM

    Hello Sergey,

    It sounds like you would need the use of conditions in your form.

    All submissions would still come to jotform under one account.  However, the notification(containing the submitted information) can be forwarded to different people depending on what the user chooses.  

    Hope this helps!  Please let us know if we can further assist you!