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TravisPerkinsAsked on January 24, 2018 at 9:10 AM
Hi,
When I try to download a Submission PDF using the PDF link, I am receiving an error message advising my submission cannot be found on your servers.
Please advise,
regards
Tony
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Richie JotForm SupportReplied on January 24, 2018 at 11:21 AM
Sorry for the inconvenience, can we have the FormID and submission ID so we can check it out?
Thank you.
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TravisPerkinsReplied on January 25, 2018 at 7:13 AM
Hi,
Form URL - https://form.jotformeu.com/40932603127347
Submission ID - 3926132484021054325
I have tried again today and the issue seems to be resolved.
Thank you.
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Richie JotForm SupportReplied on January 25, 2018 at 8:26 AM
Good to know the issue have been resolved.
Please let us know if we can be of further assistance.