- kristinheizmanAsked on January 24, 2018 at 10:09 AM
I sent my form out and used the right link but when people go to it, especially on a cellphone, it says no form. Can someone help fix this problem?Page URL:
- JotForm SupportdavidAnswered on January 24, 2018 at 11:31 AM
I checked your form and it is loading on both desktop and mobile. As far as I can tell, the form is fully functional. Is the form still not loading on your end? If so, let us know if there is a specific way to reproduce the issue and we will be happy to have another look.
- kristinheizmanAnswered on January 24, 2018 at 02:23 PM
It came up now but I had three people test it earlier with no luck. I did not change anything on my end so not sure what happened but all is fine now.
- JotForm SupportdavidAnswered on January 24, 2018 at 02:28 PM
We did not have any sort of down time today so I am not quite sure why it was not coming up. If the issue does occur again, let us know and we will have a look.