What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens when you go over your free quota?

    Asked by guest_22756910794059 on October 05, 2012 at 06:09 AM

    Hi,

    I'm thinking about starting with a Free Account but what happens when I reach my monthly quota?

    Are the submissions still received and hold? Or do they bounce?

    Is there some kind of early warning when for example you are on 80%?

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    Answered by moonzkie on October 05, 2012 at 06:14 AM

    Hi,

    If you go over your quota in any particular month, all your forms will be disabled until the turn of the new month, displaying an "over quota" message like the one below:

    Yes, you will receive email notification if your about to reach your quota and another warning if your form is schedule for suspension for reaching the quota.

    Thank you.

     

  • Profile Image

    Answered by guest_22756910794059 on October 05, 2012 at 08:12 AM

    And what if you go over to a paid plan? Will the forms be enabled immediately?

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    Answered by pinoytech on October 05, 2012 at 09:24 AM

    Yes, it would automatically enable your account and forms once you paid one of our plan either premium or professional and also increase submission quota as well. You can upgrade your subscription via this page: http://yang.jotform.com/pricing?

    If you need further assistance, feel free to contact us at anytime.

    Thank you!