View form from a tablet

  • Profile Image
    omgphotobooth
    Asked on October 05, 2012 at 08:10 AM

    Hello,

    I have set up a simple form and inbeded it into my website and tried it out and it works.

    The problem is I want to use / access this form from my Samsung Tablet. It doesn't work.

    I have made up a photo in Photoshop and inserted a link. I can't even see this photo on my tablet.

    Please help

    Thank you

    Nader Elalfy

    nader2@optusnet.com.au

     

  • Profile Image
    NeilVicente
    Answered on October 05, 2012 at 09:23 AM

    I feel sorry for the inconveniences you're experiencing right now. We'd love to help you with this case, but we'll need your full cooperation. Please answer my questions below.

    This is the form you're having problems with, right?

    Let us make this clear. Are you having issues with viewing the form when opened (by clicking the link) from your website, or with accessing/editing the form from the JotForm web app?

    Also, if I may ask, what is the name of the browser you're using in your tablet? To isolate the cause of your issues, can you please try Opera Mobile, and let us know if the problem persists?

    We'd appreciate your prompt response.