I'm not receiving my password reset email.

I know I have entered the correct address because my jotform replies come to this address, but the password resent email is not showing up. I've tried several times.

We apologize for the inconvenience.

Upon checking your email (info@fwmes.com), it shows that you are still using a guest account. Please signup here using your email address so you can create a Free account.

Let me know if you have any questions.

Thanks! I figured out why. We have one address for the account and another where the forms arrive. Got it fixed!

Great! Feel free to reach out if you have any questions or if you need further assistance.