What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have updated my form

    Asked by chriswcoll on October 05, 2012 at 01:19 PM

    I have updated my form and reinserted the source code into my wix web page but it is still showing the old page not the updated page. Yes, I saved it. I tried logging in and out of both jotform and wix. The form shows updated in jotform but when I insert the source code into my website it is still showing the old form.

     

    P.S. You need better support. This is not realistic. You need at least live chat always available or better yet a contact phone number.

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    Answered by moonzkie on October 05, 2012 at 01:25 PM

    Hi,

    Can you please provide us the link of your wix site, for us to investigate further?

    Thank you.

     

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    Answered by pinoytech on October 05, 2012 at 01:36 PM

    Changing your form url from http://form to http://www might solve the issue. On your form code that you've embed into your website change http://form to http://www.

    For example using iFrame.

    From:

     

    <iframe allowtransparency="true" src="http://form.jotform.me/form/xxxxxxxxx" frameborder="0" style="width:100%; height:1732px; border:none;" scrolling="no"></iframe>

    To:

     

    <iframe allowtransparency="true" src="http://www.jotform.me/form/xxxxxxxxx" frameborder="0" style="width:100%; height:1732px; border:none;" scrolling="no"></iframe>

    However, if the solution doesn't fixed the issue, please provide us your website url where your form embedded.

    Thank you!