Why my account won't upgrade?

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    michaelwoolfe
    Asked on January 26, 2018 at 08:53 AM

    hi, 


    i have tried to pay with several cards to upgrade my account and each time it states that the card was declined.

    We have plenty of available funds , therefore it may be an issue on your side. this needs to be fixed asap.


    Plaese help.


    Mike

  • Profile Image
    Nik_C
    Answered on January 26, 2018 at 10:59 AM

    Actually, the payment went through.

    I pushed that payment from FastSpring so your account is now active and on good standings.

    We are sorry for this inconvenience.

    Let us know if you have any further questions.

    Thank you!