- michaelwoolfeAsked on January 26, 2018 at 08:53 AM
i have tried to pay with several cards to upgrade my account and each time it states that the card was declined.
We have plenty of available funds , therefore it may be an issue on your side. this needs to be fixed asap.
- JotForm SupportNik_CAnswered on January 26, 2018 at 10:59 AM
Actually, the payment went through.
I pushed that payment from FastSpring so your account is now active and on good standings.
We are sorry for this inconvenience.
Let us know if you have any further questions.