How can I remove an e-mail address from receiving notifications about specific form submissions?

  • Lifeschool
    Asked on January 26, 2018 at 9:59 AM
  • Ashwin JotForm Support
    Replied on January 26, 2018 at 11:47 AM

    You need to edit your form's notification email alert and change the "Recipient Email" address to any other desired email address on which you want to receive submission emails. Please check the screenshot below:

    1516985160changeNotificationEmail Screenshot 10

    You may like to take a look at the following guide which should help you:   https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email 

    Hope this helps.

    Do get back to us if you have any questions. 

  • Ashwin JotForm Support
    Replied on January 26, 2018 at 11:49 AM

    Please note that you can also add condition in your form to send submission email based on the user's answer of some form field. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer