Clients are unable to complete the form using Chrome and Safari browsers.

  • KaleidoscopeKids
    Asked on January 28, 2018 at 2:38 PM

    I have had some clients using Chrome that are unable to complete our forms - as well as a couple using Safari.  When they get to the bottom it is not allowing them to finish the signature page.

    https://www.kaleidoscopekidspreschool.com/open-registration.html

    Is this a spacer issue?


    Can you please have a look and provide me any feed back if possible?


    Thanks


  • David JotForm Support Manager
    Replied on January 28, 2018 at 3:23 PM

    I just did a real submission in your form for testing purposes(in Chrome browser), and it went through without a problem:

    1517170907sent Screenshot 10

    Is there any error message your users have received?