Conditions

  • Profile Image
    jlukeclayton
    Asked on October 06, 2012 at 01:44 PM

    Great service, but there is a MAJOR glitch.

    When i add a heading unded a item with conditions, the conditions do not appear in the live form. 

    This problem must be fixed for me to continue using your service. Thanks

  • Profile Image
    abajan
    Answered on October 06, 2012 at 06:58 PM

    We're sorry to hear about this problem you're experiencing. It appears to be an issue of the CDN (Content Delivery Network) server nearest to your location not refreshing its content in a timely fashion. Please change the src URL in the form code in your web page's source from http://form.jotform.us/jsform/22780488528162 to http://www.jotform.us/jsform/22780488528162 and let us know if it helps.

  • Profile Image
    abajan
    Answered on October 06, 2012 at 07:05 PM

    If the above solution doesn't work, please state the heading and condition to which you are referring, so that we can investigate the matter further.