What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I forward submissions directly to my clients email?

    Asked by Matthe on February 10, 2011 at 10:23 AM

    I'd like to know if I can auto-forward messages to my clients so I can check the amount of contacts on the website.

    If it's impossbile, can I use any email address as a receiver? At the moment I can't use any other address except mine.

    Thank you

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 11, 2011 at 10:00 AM

    To add your client's email address to the recipient email addresses on a form, open your form on the Form Builder and then:

    1. Click on "Setup and Share" tab,

    2. Click on "Email Alerts",

    3. Select "Notification",

    4. Click on "Reply-to and Recipient Settings",

    5. Add a comma and then your client's email address to the "Recipient E-mail" on the lower right side. Like this:

    youremail@domain.com, yourclient@otherdomain.com


  • Profile Image

    Answered by Matthe on February 11, 2011 at 11:26 AM

    Thanks a lot ;)