- mschmit1661Asked on January 29, 2018 at 12:20 PM
What does the free version limitation of "1 payment" mean? Does that mean that only one form can accept payments or does it literally mean that we can only accept payment from 1 person?
- JotForm SupportdavidAnswered on January 29, 2018 at 01:16 PM
The payment submission limits refer to the number of payment submissions that can be received in a calendar month. The limit for Free account is 1 payment submission per month.
- mschmit1661Answered on January 29, 2018 at 02:03 PM
That is still vague. Are you saying, for example, that if I am registering kids for camp, I could only collect payment from one registrant per month with the free version? That seems very odd.
- JotForm SupportdavidAnswered on January 29, 2018 at 02:05 PM
You are correct. With a Free account, you would only be able to collect 1 payment from 1 registrant per month. This is essentially just to allow for confirmation that payments are functional. Any test payments made when the payment field is set to test or sandbox mode will not count towards the total.