I have the wrong information showing up on my thank you for responding forms

  • WCLalumni
    Asked on January 29, 2018 at 2:15 PM

    I submitted a help request last week.  In the editor the information looks correct, but when I actually put the form out the in field the message is different (coming from a cloned form).  How do I fix this?

  • Mike
    Replied on January 29, 2018 at 3:41 PM

    Thank you for contacting us.

    Here is a link to the previous support thread:

    https://www.jotform.com/answers/1359295

    There are currently two thank you page conditions on the form. You may consider editing or removing those conditions to display a correct message upon the form submission.

    I have the wrong information showing up on my thank you for responding forms Image 1 Screenshot 20

    If you need any further assistance, please let us know.