How to allow users to take pictures and upload them

  • SavannahMenu
    Asked on January 29, 2018 at 3:52 PM

    My goal is to give a smart phone user the ability to take a picture from their camera roll and upload it to a form and submit it so my client can receive it in their email or have it attached as a file in the form results.  How do I do this?

  • Mike
    Replied on January 29, 2018 at 5:50 PM

    Thank you for contacting us.

    Try a standard File Upload field. It should allow the phone users to take the pictures with their smartphones.

    How to allow users to take pictures and upload them Image 1 Screenshot 30

    The emails will include the file links.

    Additionally, it is possible to enable a 'Send Uploads as Attachment' option in email settings. That option will attach the file(s) to the email if the total size is less than 15MB.

    How to allow users to take pictures and upload them Image 2 Screenshot 41

    If you need any further assistance, please let us know.

  • SavannahMenu
    Replied on January 31, 2018 at 8:48 AM

    Thank yo so much for your fast reply.  I did exactly what you suggested and I am being told by my client that the photo upload feature doe not work with android.  Any suggestions?

  • Ardian_L
    Replied on January 31, 2018 at 10:36 AM

    I have cloned your form and submitted a test submission on Android Device and in my case it was working fine. I was able to upload an image and submit the form.

    1517412921Test Screenshot 10

    1517412961Testtest2 Screenshot 21

    I have cleared your form's cache, please try again and let us know if the issue persists.