What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Exceeded my uploads limit

    Asked by spanishsolutions on October 07, 2012 at 06:04 PM


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    JotForm Support

    Answered by jonathan on October 07, 2012 at 06:31 PM


    Your message appears to be blank on our end. However, I remember assisting you over our chat support and it seems you got disconnected.

    As discussed, I reinstated your autosuspended account after reviewing the forms that are not meant for phishing intent.

    And for this time only, I also re-adjusted your upload counter(I change the overlimit). You may have to upgrade subscription if you know that you will be exceeding the limits of Free subscription.

    You can reply to this thread using this link.

    Hope this help clarify the matter. Please contact us if you have further inquiry.


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    Answered by spanishsolutions on October 07, 2012 at 06:42 PM

    thank you, I replied in this one:



    I want to update to premium in my new account.

    Many thanks. 

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    JotForm Support

    Answered by jonathan on October 07, 2012 at 06:48 PM

    Thank you. I already replied too on the other topic you created.