Geolocation widget: Not working when the form is accessed on the Jotform App

Dear Team,

we are using GeoLocation widget with Google Api key, however the location was working fine and suddenly the location no longer works on Jotform mobile app but works if i open it as a link on the browser.

Best Regards

Hi ihssanjamall,

Thanks for reaching out to Jotform Support. I was able to replicate the issue on my own form. It looks like the app is unable to load it correctly so I created a ticket and escalated this to our Developers. While waiting, I recommend that you have you users accessed the form through the link on a mobile browser while we are waiting for the update.

We'll let you know on this thread when it's fixed or if there a workaround.

Dear Mr. Jeric,

Any update on my request.

Best Regareds,

Hello Ihssan,

Thanks for your patience while we’re looking into this. Although we don’t have a solution yet, rest assured, we’ll keep working on this until it's resolved. We’ll get back to you as soon as we have an update.

In the meantime, let us know if you have any other questions.