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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I edit my order form?

    Asked by denmarionne on October 08, 2012 at 02:29 AM

    Hi. Please help me out. It says that my IP address is banned. I need to edit my form, asap. 

    Here's the message that I receive everytime I try to edit my form. 


    Access Denied

    The owner of this website (www.jotform.me) has banned your IP address ( (Ref. 1006)

    Timestamp: Sun, 07 Oct 2012 23:27:31 -0700

    Your IP address:

    Requested URL: www.jotform.me/?sid=ea687e4ffcec645b91cefa4aef92bf10

    Error reference number: 1006

    Server ID: FL_23F6

    Process ID: PID_1349677651.623-8-781071599

    User-Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.79 Safari/537.4

    Please help. Thanks.




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    JotForm Support

    Answered by Rodjit on October 08, 2012 at 02:57 AM


    I think you have been answered by my colleague on this thread.