Mailchimp Integration: Contacts not being added to list

  • hatikva
    Asked on January 31, 2018 at 8:52 AM

    Hi. I have integrated my form with MailChimp and when I test the form, none of the contact information is imported into Mailchimp. 


    This happens with most of my forms I have integrated with MailChimp.

    Jotform Thread 1368010 Screenshot
  • aubreybourke
    Replied on January 31, 2018 at 11:26 AM

    I cloned your form and tested the integration. I was able to reproduce the problem. It seems the address on your form is too short. You have specified to collect only the city name. But it is mapped to an address field in Mailchimp. And the address field in Mailchimp requires all address properties options to be visible. 

    For example:

    1517415812The Easiest Online Form Builde Screenshot 10

    Then your contacts will populate in Mailchimp

    1517415928All subscribers of Aubrey | Ma Screenshot 21