- elgen.cmAsked on January 31, 2018 at 12:04 PM
Is there a way to force the sync of submitted forms to the linked google sheet? I realized that submissions stopped posting to the spreadsheet and I think it was because I had enabled sheet protection. I just disabled it but there are now submissions that came in while the protection was on that are missing from the sheet. Can I force it to re-sync? Or do I just need to wait until we receive another submission?
- elgen.cmAnswered on January 31, 2018 at 12:36 PM
We just received a new submission and the sheet did not resync. It did not populated the previously left out submissions AND did NOT update with the newest submission.
- JotForm SupportMarvihAnswered on January 31, 2018 at 01:37 PM
You need to remove the Google Spreadsheet integration completely and add it again cause it is already broken. It will create a New Spreadsheet.