- pauljones9005Asked on January 31, 2018 at 12:25 PM
We just recieved a error message on one of our forms of form.jotformpro.com unexpectedly closed the connection.
- JotForm SupportdavidAnswered on January 31, 2018 at 01:25 PM
I checked a few of your forms and was unable to reproduce the issue. If this error is still present, let us know which form and how to reproduce it. We can then look into this further.
- jonreeseAnswered on February 15, 2018 at 10:25 AM
We also are seeing this issue on our Online Payment page. It appears to load correctly once you refresh the page, but our clients are older people and will not know to refresh the page.
- JotForm SupportdavidAnswered on February 15, 2018 at 11:29 AM
@jonreese If you wouldn't mind opening a new ticket with the details, we will be happy to have a look. Let us know the form used to reproduce the issue and if the form is embedded to a web page, the URL of the page the form is embedded to: