Multiple Choice: Prevent users to select multiple items

  • sehalkhan111
    Asked on April 8, 2024 at 3:36 PM

    unfortunately, i used multiple choice question instead of single choice questions which has created a problem and my conditions are not working properly. please advice me an option through which i can convert mutiple to single choice question without manually replacing each and every question.

  • Rose JotForm Support
    Replied on April 8, 2024 at 4:59 PM

    Hi Sehal,

    Thanks for reaching out to us for help. Are you working on the Funkari Customs Form? If so, I checked and I see that you were able to prevent the users from selecting multiple items in the Multiple Choice field by enabling the Entry Limits. Here's a screenshot of your form now:

    Multiple Choice: Prevent users to select multiple items Image 1 Screenshot 20

    Can you confirm if that already solved your issue? If you insist on using the SIngle Choice instead of the Multiple Choice, you can hide the Multiple Choice and add the Single Choice element instead.

    Let us know if there’s anything else we can help you with. 

 
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