Unable to download submissions

  • tasmith
    Asked on February 1, 2018 at 10:35 AM

    I am unable to download many submissions for a large project that has to go out to reviewers in 2 days.

    Jotform Thread 1369596 Screenshot
    Page URL: https://www.jotform.com/submissions/41823094099965
  • Kiran Support Team Lead
    Replied on February 1, 2018 at 11:02 AM

    We are sorry for the inconvenience this may have caused. We had a temporary issue with the file uploads which is now fixed by our backend team. The files should be able to downloaded normally. Please check again and let us know if you still experience any further issue. We will be happy to take a look again.

    Thank you!