Multiple File Uploads Field: Link to file shows 404 not found error.

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rmcorr
Asked on February 01, 2018 at 11:35 AM
https://www.jotform.com/submissions/51803164428150
- cannot open
- open
- cannot
- Submissions
- JotForm
John_Benson
Answered on February 01, 2018 at 12:19 PM

We are sorry for the inconvenience this may have caused. We had a temporary issue with the file uploads which is now fixed by our backend team.

Please try it again and let us know if the issue still persists.

Thank you!
JotForm Support

Kevin_G
Answered on February 01, 2018 at 12:29 PM

As explained on our chat conversation, this thread will be forwarded to our second level.

We will keep you updated via this thread.
JotForm Developer

onur
Answered on February 06, 2018 at 03:29 AM

Hello,

Could you please try again from view submissions page? It should be fixed by now.

Regards.
joshellingham
Answered on February 06, 2018 at 08:54 PM

Hi support,

We have also run in to this problem. Would you please be able to provide an ETA on when we can expect it be resolved?

Cheers
John_Benson
Answered on February 07, 2018 at 12:52 AM

To avoid confusion, we will be addressing your issue on this thread: https://www.jotform.com/answers/1375489

Thank you.