Can you take off the suspension from my account?

  • Antonia
    Asked on April 8, 2024 at 9:53 PM

    Why is my jotform account suspended? I didn’t understand what just happened to my account

  • Mightor JotForm Support
    Replied on April 8, 2024 at 10:37 PM

    Hi Antonia, 

    Thanks for reaching out to Jotform Support. Your other account is suspended because of Fake Service. Please provide the following information to confirm the form's legitimacy:

    1. The URL where your form is used.
    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector. Send this information to reviewers@jotform.com with Ticket #13698001 as your subject. We will let you know about the status of your account after a thorough review of everything.

    Let us know if you have any other questions.