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AntoniaAsked on April 8, 2024 at 9:53 PM
Why is my jotform account suspended? I didn’t understand what just happened to my account
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Mightor JotForm SupportReplied on April 8, 2024 at 10:37 PM
Hi Antonia,
Thanks for reaching out to Jotform Support. Your other account is suspended because of Fake Service. Please provide the following information to confirm the form's legitimacy:
- The URL where your form is used.
- Your website or proof of affiliation to a legitimate institution.
We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector. Send this information to reviewers@jotform.com with Ticket #13698001 as your subject. We will let you know about the status of your account after a thorough review of everything.
Let us know if you have any other questions.