What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I see which Dropbox account I've connected my form with?

    Asked by avioli on October 08, 2012 at 11:02 PM

    I've connected my form with a Dropbox account that I created, just for this use. How can I identify it, because I've got several and cannot find the jotform folder in any of them?

    dropbox JotForm find
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    JotForm Support

    Answered by Rodjit on October 08, 2012 at 11:12 PM

    Hi,

    The only solution is to check your dropbox account one by one and look for Jotform Folder because we currently don't have an option to check which email you have use with the present integration.

    One solution is to re-download your submissions to your dropbox account and note that email for reference. Also, removing the present integration and re-integrating it again to the email you can recognize might also help and for future reference.

    Hope this helps.

    Thanks

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    Answered by avioli on October 08, 2012 at 11:30 PM

    Thanks Rodjit.

    If I remove the current integration with Dropbox and integrate with (probably) different DropBox account, will the uploaded content be still accessable (or re-uploaded to the new account)?

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    JotForm Support

    Answered by Rodjit on October 08, 2012 at 11:35 PM

    Yes, all submissions will remain intact, you can still access them via the form submissions page. 

    Thanks

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    Answered by javed  on February 23, 2015 at 08:00 PM

    Hi Rodjit, 

    Could you please tell me if I can find which email i have used for the dropbox account. Because I forgot both my id and password.

     

    Thanks

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    JotForm Support

    Answered by Charlie on February 23, 2015 at 10:59 PM

    Hi javed,

    To better assist you we advise users to create their own thread for their questions and concerns, I have opend one for you, please refer to this link instead: http://www.jotform.com/answers/521368. We will address to it accordingly.

    Thank you.

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    Answered by fazalul  on March 30, 2015 at 04:15 AM

    I have forgotten my dropbox username
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    Answered by barbara cyza  on April 18, 2016 at 12:43 AM

    forgot my password to my dropbox, my user name is barbcyza56@gmail.com

    thank you

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    JotForm Support

    Answered by Charlie on April 18, 2016 at 01:58 AM

    @barbara cyza

    I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/820692. Thank you.