Wrong PayPal account

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    Asked on October 08, 2012 at 11:39 PM

    I recently changed the paypal acount I was using. When someone submited a form and made a payment I didnot receive the payment. However the form went through and it said they payed. I looked back at my form and the paypal address in the payment thing was myaddress@gmail.com.com (evedently my fault) Where did that mony that they paid go?

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    Answered on October 09, 2012 at 02:42 AM


    We're sorry but that's outside from JotForm and we have nothing to do about that. However, you may contact your client and ask paypal to reverse the payment. I'm sure they'll be able to help you with this.

    If you have any other questions or concerns, please let us know. Thanks!