Subscription renewal via Purchase Order

Hi team,

I am writing from the Italian Consulate General of Italy in Melbourne. Our subscription expired on 31/03/2023. Can you please assist with the renewal? We would like to get another year with the Silver plan and we would like to pay for the all year.

We do usually pay by bank transfer after receiving your invoice. Can you please send us the invoice for the new subscription? Email is melbourne.it@esteri.it

Many thanks.

Hi Consolato1,

Thanks for reaching out to Jotform Support. The pay-by-check, purchase order, or wire transfer methods are already deprecated, but if it's necessary to use the said method, please send your request to quotes@jotform.com. We can then send you an invoice to pay electronically or by check via mail. Please keep in mind that this is a manual process, so your account will not be upgraded until payment has been received and validated.

If you have any further questions, please let us know.

Thanks for your reply,

we have sent the email as advised.

Unfortunately we are bound to pay with bank transfer only.

Best regards

Enrico

Hi Enrico,

Thanks for reaching out to Jotform Support. Please check and reply accordingly to the email you received. I've checked your account and it is now a Silver user. You can open this link to view your invoices.

Let us know if there’s anything else we can help you with. 

Hi Vanessa,

thanks for the invoice.

Can you please confirm bank details for payment as I could not see them in the invoice.

Many thanks

Enrico

Hi Enrico,

Thanks for getting back to us. Let me reach out to the relevant team for assistance. I will get back to you shortly.

Let us know if there’s anything else we can help you with. 

Hi Consolato1,

Thanks for waiting. Since you already emailed quotes@jotform.com, please wait for the next instructions from the relevant team.

Let us know if there’s anything else we can help you with.