Email notifications not working

  • Profile Image
    MIDTOMNATTEN
    Asked on February 02, 2018 at 10:12 AM

    Hello

    I have set up an email notification to be sent to people who fill in our form, but it is not working. Do you know why this may be? 

    Best

    Bradley

  • Profile Image
    BJoanna
    Answered on February 02, 2018 at 11:03 AM

    The Autoresponder email will send an email to your user once they submit the form. 

    I tested your form and I received the Autoresponder email when I submitted the form. 

    1517587151email.JPG

    You have 2 email fields in your form.

    1517587302email1.JPG

    The Autoresponder email will be sent only to the email address that is entered inside of the 'Email' field.

    Please test your form again.