Email notifications not working

  • MIDTOMNATTEN
    Asked on February 2, 2018 at 10:12 AM

    Hello

    I have set up an email notification to be sent to people who fill in our form, but it is not working. Do you know why this may be? 

    Best

    Bradley

  • BJoanna
    Replied on February 2, 2018 at 11:03 AM

    The Autoresponder email will send an email to your user once they submit the form. 

    I tested your form and I received the Autoresponder email when I submitted the form. 

    1517587151email Screenshot 10

    You have 2 email fields in your form.

    1517587302email1 Screenshot 21

    The Autoresponder email will be sent only to the email address that is entered inside of the 'Email' field.

    Please test your form again.