Analytics: How to capture dropoff rate/identify which question they dropped off at?

  • danielwang2029
    Asked on April 9, 2024 at 8:20 AM
    Would also be nice to have statistics to show which step of the question funnel they dropped off at.
  • Lara JotForm Support
    Replied on April 9, 2024 at 8:42 AM

    Hello danielwang2029,

    Thanks for contacting Jotform support. While these analytics features you’re looking for aren’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    In the meantime, let us know if you have any other questions.

 
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