- GCUMCAsked on February 02, 2018 at 04:11 PM
on our "The Crossing Spread the Love Fundraiser" the payment field does not seem to working properly. What have we done wrong?
- JotForm SupportVictoria_KAnswered on February 02, 2018 at 04:56 PM
Your question is a bit vague. Can you please make it clearer?
I've checked your form "The Crossing Spread the Love Fundraiser" and noticed that the payment field is involved to the folowing condition:
In other words, the field "$15 per child" appears only if "Child's Name" is filled:
Thank you, we will wait for your response.
- GCUMCAnswered on February 02, 2018 at 05:43 PMWhen we put a name in the first field, the payment form appears. When we
get to processingnhe payment at PayPal, the transaction is not processed.
Is this a Jotform issue or a Paypal issue?
- MarvihAnswered on February 02, 2018 at 07:24 PM
It is because the Total field is empty or zero which is why it just proceed and submit without payment.
You can add 5 Short Text (one for each chid) entry field that will hold the value of the child ($15) if there is something written on the name fields it will add "15" on that Short Text.
Then add a Form Calculation that will add all and hold the total amount of those 5 Short Text entry you added earlier.
The you pass the Form Calculation data to your Paypal Payment widget
Here is a demo form cloned from you https://form.jotform.com/80327275670963. If you wish to know how I did it with clearer detail, feel free to re-clone it.
Let us know if you need further assistance.