Thankyou page not redirecting to url on mobile.

  • Profile Image
    themarketingapp
    Asked on February 06, 2018 at 05:35 AM

    Hi, we are just creating this form :

    https://form.jotformeu.com/73195856355367

    We have a url to redirect users to once they submit the form.  This is working and redirecting correctly from desktop but it is not diverting from mobile devices (blank screen).  Can you advise on this please?


    Many thanks,


    John

  • Profile Image
    Kiran
    Answered on February 06, 2018 at 06:48 AM

    I have tried submitting your JotForm on my mobile device and the thank you page is redirected to a different web page without any issue. 

    1517917548Screenshot_20180206-171306.png

    Are you still experiencing any issue with the form? Please let us know if you need any further assistance. We will be happy to help.