What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account Settings to be Sorted

    Asked by alphaomegapartnership on October 10, 2012 at 07:11 AM

    Dear Sirs,

    I have got a complicated situation. I am registered in 2 jot form accounts:

     

    1) Username: aopartnership (this should be the account for the company I work at)

    2) Username: drixcoutinho (this should be my personal account for my blog)

     

    The problem is that under the username aopartnership is the form I created for my personal Blog: (title me); while under the username drixcoutinho are 2 forms that I created for my companie's website (send us a message & confidential financial review form).

     

    Could you please let me know if you can sort this problem out? Note that the company I work at is going for premium account soon.

     

    Kind regards,

    Adriano Coutinho

    drix.coutinho@gmail.com

    Dubai, UAE

  • Profile Image
    JotForm Support

    Answered by Rodjit on October 10, 2012 at 07:37 AM

    Hi Adriano,

    We can move this forms vice versa if you want. Just give us authorization to do it so we can proceed.

    Thanks

  • Profile Image

    Answered by alphaomegapartnership on October 10, 2012 at 07:50 AM

    Dear Rodjit,

    Thank you for your reply. I really appreciated.

    As per your request, I would like to give you authorization to proceed with the necessary changes in my 2 accounts settings. 

    Please confirm that the following changes will be made:

    1) Username: drixcoutinho: has to host my blog form called: Title me

    2) Username: aopartnership: has to host my company's 2 form called: (send us a message & confidential financial review form)

    Once again, I would like to express all my gratitude for your prompt reply. It means there is a serious company out there we ca rely on.

    Kind regards,

    Adriano Coutinho

  • Profile Image
    JotForm Support

    Answered by Rodjit on October 10, 2012 at 08:06 AM

    Hi Adriano,

    All Done.

    To confirm;

    1. Forms from account alphaomegapartnership is transferred to account drixcoutinho

    2. Forms from account drixcoutinho is transferred to account alphaomegapartnership

    Let us know for any questions, we're help to help.

    Thanks and our pleasure to address our customers needs.