PDF not displaying all entered fields

  • HappyTailsAnimalRescueInc
    Asked on February 6, 2018 at 9:25 PM

    https://www.jotform.com/submissions/72852706158866


    The above is a completed submission. The PDF is only showing some of the fields that are entered.  I checked the settings and all fields are checked to display.  This was working until recently.

    Page URL: https://www.jotform.com/submissions/72852706158866
  • BJoanna
    Replied on February 7, 2018 at 2:17 AM

    It seems that you customized your PDF report and that because of that some fields are missing. To resolve this issue, please reset your PDF report. This can be done on the PDF Designer page. 

    1517987249reset Screenshot 10

    1517987278reset1 Screenshot 21

    Hope this helps to solve the issue.