New Card Form not sending emails

  • keyless
    Asked on February 7, 2018 at 7:05 AM

    Hi guys, i try the new Card Form.....i replicate a old form in use, then converted...but...don't send email....why?

    Page URL: https://form.jotformeu.com/80362805606354
  • Adrian
    Replied on February 7, 2018 at 8:48 AM

    This is probably because you have set conditions to send the emails and unless those conditions are met the emails won't be sent.

    New Card Form not sending emails Image 10

    I also noticed that some of your conditions (the ones which send emails) are disabled.

    1518011262The Easiest Online Form Builde Screenshot 21

    Please enable those and make sure that no field is missing.


    Let us know if the issue persists.

  • keyless
    Replied on February 7, 2018 at 10:43 AM
    Thanks man, that's the problem...solved!
    regards
    Lo Staff Keyless
    info@keyless.it
    2018-02-07 14:48 GMT+01:00 JotForm :
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