Refusal to connect to jotform

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    tiffanyrybiski46
    Asked on February 07, 2018 at 11:22 AM

    Good morning,

    I have a candidate that cannot connect and has tried several time and several computers.  The error message she is receiving is captured in an image below.  Not really sure what the issue is??  Unless it is a firewall at her school?

    1518020495jot form.png

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    Marvih
    Answered on February 07, 2018 at 12:27 PM

    I am not able to replicate the issue . Your form seems to be up and running correctly.

    1518024383892.png


    If they access it on their school, then probably it is because of their school's network security or Firewall which you mentioned.