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  • Profile Image

    I am trying to Show/Hide a response based on my user's selections

    Asked by kristyhunt on October 10, 2012 at 01:45 PM

    http://www.duanetoney.com/www.duanetoney.com/Education_Planning.html

     

    (It is the Family Calculator form).

    Based on their selections in the Parent Income and Parent Non-Retirement Assets boxes, there should be only ONE banner that displays above the button at the bottom. It should tell them if they are Category 1, 2 or 3.

    When I am setting the conditions on the form, I am setting two rules, for instance:

    If Parent income equals <80,000 and Non Retirement Assets equals <100,000,  --> if ALL conditions apply --> then show Category 1. I also set the conditions to hide Category 2 and 3. I have ten more of these types of conditions to set up but they aren't working. The incorrect banner shows, or else two banners show, or no banners.

    Can you help?

    Page URL:
    http://www.duanetoney.com/www.duanetoney.com/Education_Planning.html

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on October 10, 2012 at 02:58 PM

    @kristyhunt

    We'll be glad to assist you!

    Can you please give us a list of the conditions and possible outcomes and we will worki with you step by step.

    Thank you! 

  • Profile Image

    Answered by kristyhunt on October 10, 2012 at 03:04 PM

    Thank you, thank you!

    Family Income Non-Retirement Assets Show Category

    < 80,000

    < 100,000

    1

    < 80,000

    >= 100,000 AND < 250,000

    2

    < 80,000

    >= 250,000

    2

    >= 80,000 AND < 150,000

    < 100,000

    1

    >= 80,000 AND < 150,000

    >= 100,000 AND < 250,000

    2

    >= 80,000 AND < 150,000

    >= 250,000

    2

    >= 150,000

    < 100,000

    2

    >= 150,000

    >= 100,000 AND < 250,000

    3

    >= 150,000

    >= 250,000

    3

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on October 10, 2012 at 05:04 PM

    Hi there,

    I am trying to figure our the whole thing.

    First of, is this the form that you are referring to :http://www.jotformpro.com/form/22765143290957

    If so, I notice three categories.  Can you please fill in the blanks on following this format:

    P Income     - P Retirement      - P Non retirement     Catefories

    ______ _______ _______ 1

    _______ _______ _______ 1

    _______ _______ _______ 2

    _______ _______ _______ 2

    _______ _______ _______ 2

    _______ _______ _______ 3

    ....

    Thank you for your cooperation!  

  • Profile Image

    Answered by kristyhunt on October 10, 2012 at 05:11 PM

    Yes, that is the correct form. The Retirement category should not be taken into account in the conditions. So I am leaving off that column.

     

    I replied previously with all of those numbers...are you able to see that in our message thread?

     

    Thanks so much!

  • Profile Image
    JotForm Support

    Answered by Mike_T on October 10, 2012 at 05:30 PM

    @kristyhunt,

    First of all, you will need to replace symbol codes with actual symbols < and in your Radio Button options, otherwise conditions will not work.

    Also, the problem is that you can not use multiple conditions based on one field. If you add all these conditions based on two fields they will not work. Unfortunately, our system is not designed for advanced conditional logic.

    I have spent some time working on a workaround that is based on a multiple pages form with multiple 'Non-Retirement Assets' fields.

    I have used 'Show' and 'Skip to a page or end of the form' conditions in my workaround.

    Result:

    http://form.jotformeu.com/form/22836112381347

    You can clone that form to your account, to check it further.

    If you need any further assistance, please let us know.