Suspended account

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    Jason 
    Asked on February 07, 2018 at 01:12 PM

    I am trying to figure out why my account has been suspended. We are in the middle of some registrations for an upcoming event and need this up and running. If not, I need access to the forms themselves so I won't need to recreate my work.

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    Richie_P
    Answered on February 07, 2018 at 02:12 PM

    Your account was suspend because of Form id:72556682174161 requesting driver's license which under our Terms of Use would be flagged as Phishing.

    We need to remove those guilty fields to be able to reactivate your account.

    We will wait for your response.


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    Jason 
    Answered on February 07, 2018 at 02:15 PM

    OH MY... I wasn't aware that happened. Yes please let's remove those fields. I would be happy to do it, but can't log in

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    Richie_P
    Answered on February 07, 2018 at 02:26 PM

    I have removed the guilty fields and activated your account.

    Please read our Terms-of-Use to avoid being suspended again.

    Thank you.


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    pastorjasonritz
    Answered on February 07, 2018 at 02:52 PM

    What form were edited?

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    aubreybourke
    Answered on February 07, 2018 at 03:55 PM

    I believe it was form #72556682174161 Class Registration Signup Form.

    I checked and it is currently in your trash folder. You can restore it. Note that if you purge it then we cannot retrieve it. It will be permanently gone.