Geolocation is showing the same location

  • Profile Image
    Stephane 
    Asked on February 08, 2018 at 05:21 AM

    Hello

    I created a form to geolocate a person at his place of mission.During the test I realize that the coordinates remains fixed in Paris while my gps is activated on my Samsung Galaxy S8 + phone.


    What should I do ?

    Best regards

  • Profile Image
    Adrian
    Answered on February 08, 2018 at 08:30 AM

    Can you please give us the URL of the form so we can check what widget are you using?

    You might want to disable the Autofill option in your form. Check the following help article for more:

    https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms